You register for an activity (studio visit, training activity or event) via a registration link in the call. You pay the registration fee online at the time of registration.
Then you can register on a waiting list via the same registration link. You will be notified when a slot becomes available. We will mention it on the website if an activity is fully booked.
There is often a closing date for registrations. On average, this is one week before the activity takes place. You will receive an automatic e-mail with confirmation of participation after registration (for free activities) or after payment (for paying activities). Make sure you have received this message before coming to the activity. You are not registered if you don't receive a confirmation e-mail.
Kunstwerkt reserves the right to cancel an activity in the following situations:
As a rule, refunds are an exception. After all, this is difficult from an organisational point of view: we engage teachers, book a location and then count on your attendance at registration. However, upon request, in case of cancellation by the participant, we can consider what is possible under the conditions and exceptions below.
However, if you can provide proof of illness, the registration fee will always be refunded.
Up to 2 weeks before the start of the activity, you will get your registration fee refunded. However, in case of cancellation, we will charge 15% expenses, with a lower limit of at least 15 euro for administration costs.
From 2 weeks before the start of the course, 50% of the participation fee will be charged with a lower limit of 15 euros for administrative costs.
From 24 hours before the start, the full registration fee will be retained with a minimum of 15 euros for administrative costs.
If you cancel immediately after the first activity of a multi-day series, one third will be refunded.
From cancellation after the second session, you will lose the full amount paid.
If you cannot attend one or more sessions, a partial refund is not possible.
If you have to cancel the course completely because of illness or a death in the immediate family, then - with proof of illness or death - your registration fee will be partially refunded, according to the period of absence.